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From: Product Group
To: Advisors, Affiliate Advisors, Managing Directors, Associate Managing Directors, Office Managers, Home Office Staff
Date: July 26, 2016
Regarding: Athene Rate Lock Extended
As Athene continues to clear their processing backlog, they are extending their rate hold for non-cash applications received by Athene prior to their June 4 rate adjustment.
All non-cash applications (e.g. 1035 exchanges, IRA rollovers) received by Athene no later than 4 pm CT on June 3, 2016 will be issued as applied for if funds are received no later than 4 pm CT on August 30, 2016.
With big growth, comes growing pains. Athene appreciates your patience as they work down their backlog. Their priority is getting your business processed as quickly as possible.
Athene is executing their plan and delivering results!
- They've doubled their New Business staff over the last few months.
- They continue to work nights and weekends to get your business processed.
- They've temporarily extended rate holds while they work to clear their backlog.
- They continue to review processing priorities and shift staff accordingly.
- They're positioned to accommodate continued sales growth going forward.
Athene will continue to send regular email updates including their current processing status on all in-house applications. For real-time updates, please check the pending business status reports on Athene Connect.
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