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CMS Call Recording Solutions

The Easy Solutions to CMS Call-Recording Regulations

Futurity First has partnered with Phone.com to bring you the best call-recording solutions in the industry. They not only help you comply with new Centers for Medicare and Medicaid Services (CMS) call-recording regulations but also provide valuable business phone features you may not currently have. In addition, Phone.com is available to FFIG agents at a discounted rate.

Our goal is to help you remain compliant with as little disruption to your business and current sales process as possible. That's why we decided on these solutions. They allow you to initiate and receive recorded calls from virtually anywhere, whether you're on a desktop, landline or mobile device. One solution involves call recording technology which is integrated into Futurity Pro, so you can seamlessly record calls directly from that system. As a second option, we are also offering call-recording capability through Medicare Insurance Direct (MID).

Key features include:
  • 10-year retention capability with an active account
  • Easy one-click call recording
  • Integration with Futurity Pro
  • Call recording from desktops or mobile devices
  • An agent dashboard that allows users to easily search and retrieve recorded calls
  • Additional business phone system features such as video conferencing, text messaging, voicemail transcription and mobile app

Phone.com Services Overview ›

How much does it cost?

Futurity First offers Phone.com services to its advisors at a discounted price. Please use the exclusive code, FFPDC, at checkout. Please note that it will look as though you have a cost until you've entered the exclusive code, FFPDC.

Purchase Phone.com Account Now ›

Questions?

  • For support creating or operating a Phone.com account, call Futurity First's dedicated help line at 844.793.2030
  • For additional Phone.com support, visit www.phone.com/support and view the video below on how best to navigate the site.
  • For questions about Futurity First's partnership with Phone.com, email marketing@ffig.com
  • For answers to general questions, check out our Frequently Asked Questions (FAQs) document linked below.

FAQs ›

How to Navigate Phone.com For Support